Introduction
Coaching is highly effective both as a tool to improve effectiveness and productivity and also to help staff deal with workload pressure and stress. Advances made under coaching tend to have a more profound and long-lasting impact than in other development methods.

Typical Objectives:

	Analysing your current effectiveness in terms of time and priority management
	Identifying appropriate situations and techniques for assertive communication
	Confidently dealing with conflict situations and ‘difficult’ people
	Considering the most appropriate Influencing style(s) to achieve positive results
	Recognising the factors that contribute to building personal profile and impact

Sample Programme
We discuss with the sponsor both the objectives for the programme and effectiveness measures to be applied. Programme delivery may combine a range of formats including on-site sessions, telephone coaching, e-mail support, workshops, and personal development strategies.

Outline
There is no set agenda, as each situation is different. We will work with you to research, design and deliver the most appropriate programme for your team. Coaching provides support in many areas:

	Personal effectiveness and performance
	Stress management and executive recovery
	Target achievement
	Dealing with change and role transition
	Balancing work and home
	Leadership development
	Dealing with difficult staff

Activities to consider:

	Achieving Results through People
	Manage and Improve Performance
	Quicker, Better Meetings
	Speed Reading
	Time Management

Satisfaction
Rating
2008

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Return on Investment