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Food for Thought
Communicate publish a number of occasional papers. Here is a synopsis of two of them. If you would like to receive a full copy please contact our Training Director, Karyl Shone. You can e-mail her at k.shone@commcate.co.uk, call her on 07866 252952 or download a copy in pdf format.
Why re-invent the wheel? All organisations have some individuals who are more successful than others in their role. The challenge is how to replicate their results. The strategies they use to achieve outstanding performances are rather like diamonds in the dust - hidden beneath the surface. A method of mining is needed to bring them to light and make them accessible to all. We call this 'BluePrinting'.
BluePrint for Success
Training that produces Results. Evaluating the impact of training on business results has sometimes been called the 'holy grail of training'; it is something which is highly desirable, but difficult and time-consuming to achieve.
At Communicate the subject of training evaluation fascinates us as our daily mission is helping our clients create a sustainable competitive edge. Measuring the effectiveness and return on investment of our programmes and processes is vital to the strength of our brand and the added value we are able to bring to both clients and individual delegates.
Return on Investment
If we can use our experience to help you find an answer to a burning question or a suggestion for an event or idea that will enable you to resolve a current challenge, that’s what we’re here for. Contact me on k.shone@commcate.co.uk. I look forward to hearing from you.
Karyl
“I have been asked to invigorate the weekly team brief in our stores. I need an ice-breaker that requires no equipment, can be done standing up and can be delivered by a manager without needing any training. I need something I can e-mail.”
HR Manager - Retail
“My manager wants to know how we can evaluate our proposed training programme - any suggestions?”
Legal Secretary
You are quite right to be considering evaluation during the planning and design phase, so many people only think about it after they have got the programme up and running. If you know your outcomes and how you will measure them, then your programme design will be much more robust and effective. I would need more details to offer specific advice, so please get back in touch. I am also sending you a copy of our ‘Return on Investment' from our Food for Thought page.
“We need to improve commercial skills but can’t afford to send our managers on an MBA. Do you know of any other more cost effective qualifications we can consider that would develop a similar business competence?”
T&D Manager - Housing Association
Consider EBC*L - The European Business Competence* Licence is new to the UK but well established in Europe and is recognised for developing commercial know-how. In fact it is often referred to as the ‘mini MBA’. It can be achieved in as little as 30 hours of study, part course and part home study. It can also be tailored to your organisation and combined with a Finance for Non-Financial Managers Course.
| Recommended Books | |
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Leadership & Management Development Good to Great, Jim Collins |
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Coaching Tao of Coaching, Max Landsberg |
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Team Building Superteams, Colin Hastings, Peter Bixby & Rani Chaudhrey-Lawton |
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Sales Development Getting to Yes, Roger Fisher, William Ury & Bruce Patton |
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Managing Change Batteries Included, Nigel Barlow |
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Influence & Personal Effectiveness Influencing with Integrity, Genie Z. Laborde |
