Sample Programmes

Leadership seems to be one of those qualities that you know when you see it, but is difficult to describe. There are almost as many definitions as there are commentators. Three things stand out in practice. First, to lead involves influencing others. Second, leaders seem to come to the fore when there is a crisis or special problem. In other words, they often become visible when an innovative response is needed. Third, leaders are people who have a clear idea of what they want to achieve and why. Our programmes will help you develop all three.



Today, achieving results through others has never been more critical. Interpersonal skills are critical management success factors that enable leaders to translate intentions into actions and actions into results.

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A leadership model developed by John Adair that focuses on what leaders actually have to do in order to be effective. The action-centered leadership model is illustrated by three overlapping circles representing the three key activities undertaken by leaders: achieving the task, building and maintaining the team, and developing the individual.

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Whatever your role in business or the public sector there is a growing requirement to be commercially astute. You are expected to have a clear understanding of the financial implications of managing budgets and demonstrate value for money - where all decisions cost or save money.

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Coaching gives busy executives confidential space and time to work through the business challenges they face in a supportive and listening environment, and then explore options to move forward.

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There is a requirement for managers to have a better understanding of the financial implications of managing budgets and financial decisions. This course is designed to meet the needs of managers whose requirement is concerned with mastering the basics to apply in everyday business management.

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Managers who fail to give and receive feedback (for whatever reason) disable an important self-correcting mechanism and aid to personal productivity. Feedback is crucial to the overall performance management of teams and individuals. It keeps people on track and ensures better communication in the workplace.

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Innovation very often leads to successful change in work practices and organisational strategy. For this to happen, every member of the management team must challenge accepted norms and embrace more creative methods of problem solving.

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Increasingly, organisations are being forced to endure, accept, manage and embrace constant change. Leading people through change requires going beyond process and structure, to dealing with limiting beliefs and overcoming fears. Ultimately, this comes down to the individual leader’s ability to communicate and create an open-minded attitude towards change.

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We will develop your ability to create a positive, unified working environment, anticipate difficult situations and control them when they arise. It is what people do that counts; the results they achieve that matter; and quality leadership makes the difference.

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Organisations of all sizes are increasingly using project-based teams to address issues, introduce new programmes and manage workload. Essential for project managers is the ability to work well with a range of people. We specialise in developing people management, team building, facilitation and influencing skills.

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Our Management Development Programme is the result of listening to today’s managers’ needs. The modular format, highly participative in style, is in response to their demands for minimum time input with maximum effect. Each module focuses upon a work related project, acting as a catalyst for a portfolio of local initiatives and process improvements designed to benefit the business as a whole.

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Setting objectives and performance management can be a daunting and challenging prospect for managers. However, managers can quickly acquire new skills and confidence to become more effective in developing, supporting, coaching and managing the performance of both teams and individuals.

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To the unwary, managing a diverse range of people can be a potential legal and ethical minefield. An effective organisation is one which recognises and maximises the differences that exist within individuals whether they be age, sexual orientation, gender, race or disability. This course celebrates diversity in the workforce and highlights the many benefits that it can bring.

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With an increase in dispersed teams managers face new challenges in working with their teams from a distance. This course is focused on building and sustaining high performance in a remote team setting. Identify your current remote management practices and learn how to apply tried and tested techniques in the new context of remote management.

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A Mind Map is a visual tool for thinking, planning and note taking. Mind Maps can be used in almost any business situation, such as writing presentations, solving problems, drafting documents, brainstorming, and taking meeting minutes.

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In today's competitive business climate, it is imperative that leaders know how to make key decisions quickly and decisively. In this course, participants will learn how to apply formal decision-making processes in order to reduce risk and choose the best course of action for their organisation.

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Productive sales people are hard to find. Skills development and motivation are the only ways to maintain continuous success. We will show you how to: keep your under-achiever focused, get your new recruit producing fast and keep your ‘stars’ performing.

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Strategy is no longer the preserve of select senior managers. It has become a requirement for all successful managers in order to stay ahead of the competition. It involves sharing vision, giving inspiration and direction, building confidence, removing obstacles and winning commitment.

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We help your team leaders to realise the potential of their team. We work alongside them and explore a variety of skills including: effective planning; running outcome-orientated meetings; keeping useful records; retention and motivation techniques – how to keep the workplace fun!

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Not all visions are equal. Visions that tap into an organisation’s deeper sense of purpose and values have the unique power to engender aspiration and commitment. The content of a true shared vision cannot be dictated, it can only emerge from a coherent process of reflection and conversation. This involvement ensures the vision becomes a collective, compelling mission.

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We offer a positive and engaging programme style. You will acquire strategies and techniques that are easy to use, difficult to forget and proven to produce results.