Introduction
Increasingly, organisations are being forced to endure, accept, manage and embrace constant change. Leading people through change requires going beyond process and structure, to dealing with limiting beliefs and overcoming fears. Ultimately, this comes down to the individual leader’s ability to communicate and create an open-minded attitude towards change.

Typical Objectives:

	Recognising and championing the needs and benefits of change
	Identifying the main components involved in planning change
	Appreciating the various stages and range of issues and complexities involved in change management
	Understanding the ‘human face of change’ and how to lead staff through periods of change
	Recognising the main barriers to change and create strategies for overcoming resistance.
	Learning a series of tools and techniques to analyse, introduce and monitor change

Sample Programme
Understanding the human psyche and developing your own ‘emotional’ intelligence are vital in this respect. We will introduce delegates to a range of change management principles, practices and techniques to ensure that the implementation of change can be better managed by line managers within your organisation.

Outline

	Welcome and introduction
	Understanding the rationale for change. Creating a clear, shared vision
	The nature and levels of change - moving from strategic to personal
	The type of change to be introduced and the implications. Change targets and objectives
	The role of leaders and other change agents. Styles of managing change - which is most appropriate?
	Knowing where to start… top down; bottom up; or pilots
	The politics of change and knowing where to influence/develop alliances
	The ‘human face of change’ - ensuring everyone is on board and feels consulted
	Dealing with concerns, fears, anxieties and low morale - helping people with support strategies
	How to apply appropriate measures and methods of review
	Action planning

Activities to consider:

	Human Face of Change
	Innovation & Creativity
	Managing Personal Change
	Winning Hearts & Minds

Satisfaction
Rating
2007

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