Introduction
This programme is full of practical ideas and techniques, designed to help you recognise and deal with stress. Ideal for anyone who feels under pressure, or who works in a stressful environment. It can also be useful for managers, to help them understand more about his increasingly common symptom of today’s workplace.

Typical Objectives:

	Using strategies to react and deal with stress more effectively
	Managing stressful situations more calmly
	Learning how to relax and reduce physical health risks for personal wellbeing
	Helping others identify and manage their stress for a more effective team/workplace

Sample Programme
We ask delegates to keep a diary of their ‘peaks’ and ‘troughs’ with regard to energy and stress, during a typical working week and bring it with them to the programme.

Outline

	Welcome and introductions
	What is stress and why does it happen?
	Understanding the illusions that surround the concept of stress
	Pinpointing the signs, symptoms and causes of stress
	The vital link between your beliefs, perceptions and experiences of stress
	Understanding the difference between reactivity and responsibility
	Learning practical insights, tools and techniques to manage stress
	Conquering stress triggered by change using effective strategies.
	Interrupting the stress reaction before it occurs
	Recognising the root cause of all forms of stress and ‘nip them in the bud’
	Preventing anger and conflict escalating in relationships
	Taking the stress out of working with difficult people

Activities to consider:

	Human Face of Change
	Prioritisation & Decisiveness
	Time Management

Satisfaction
Rating
2007

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Return on Investment