Introduction
Many change initiatives are driven by processes that rely upon compliant acceptance. In other words they are derived from logical ‘left-brain’ plans that fail to take the human element into account.

Change has to be balanced. We have to focus equally on the logical steps needed to implement change as well as the actions, passions and emotions of those involved in making the change a reality.

Typical Objectives:

	Combining ‘head’ and ‘heart’ messages to motivate others into action
	Conveying a sense of value and importance to every individual
	Being honest and fair in all aspects of everyday management practice
	Building a culture of open communication
	Inspiring ‘I want to’ responses

Sample Programme
Our approach helps organisations appreciate that we are all human beings, as opposed to human doings! Using technologies such as NLP (Neuro Linguistic Programming) and AI (Appreciative Inquiry) helps us to engage people in a holistic sense.

Outline

	Welcome and introductions
	Identifying ‘head’ communication accentuated by language pronunciation to emphasise facts, logic and data
	Identifying ‘heart’ communication is brought alive by use of ‘colourful’ language and physical gesture
	Being aware of the body as the carrier of power and presence
	Planning your communication strategy to present the facts and win the audience
	Action Planning

Activities to consider:

	Communication Strategy
	Emotional Intelligence
	Human Face of Change
	NLP in Business
	Presentation Skills

Satisfaction
Rating
2007

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Return on Investment