HOME l ABOUT US l PERSONAL TOUCH l CLIENTS l FOOD FOR THOUGHT l CONTACT US PREVIOUS l NEXT
Sample Programmes
Spending on performance management initiatives is expected to reach £3.5 billion this year. But despite the large amounts of money being poured into dashboards, scorecards, business intelligence and analytical applications, many companies are not reaping the full benefits of their initiatives.
Employee absence is a significant cost to 90% of businesses and according to research the average sickness absence costs organisations £659 per employee every year. Line managers have an important role to play, either directly or indirectly, in the interventions to reduce absence levels.
More details
Today, achieving results through others has never been more critical. Interpersonal skills are critical management success factors that enable leaders to translate intentions into actions and actions into results.
More details
Performance appraisals are almost always a one or two-times a year process rather than something that is a daily part of a manager's job. Yet an effective appraisal needs to be fair, objective, two-way, realistic, clear, on-going and specific.
More details
Everybody deals with conflict on a daily basis. Whether it is an awkward phone call or a complaining customer or associate. Conflict is not a bad thing. However, the way that individuals and organisations deal with it (or fail to deal with it) often is.
More details
Whatever your role in business or the public sector there is a growing requirement to be commercially astute. You are expected to have a clear understanding of the financial implications of managing budgets and demonstrate value for money - where all decisions cost or save money.
More details
Industrial tribunals are costly, time consuming and debilitating for both the organisation and the individual. Whether disagreements end amicably or at the doors of an employment tribunal depends in no small measure on how they are handled initially.
More details
There is a requirement for managers to have a better understanding of the financial implications of managing budgets and financial decisions. This course is designed to meet the needs of managers whose requirement is concerned with mastering the basics to apply in everyday business management.
More details
Increasing employment law and greater regulations mean managers need to be able to handle key Human Resources (HR) activities effectively. Line managers require HR expertise and knowledge if they are to avoid pitfalls.
More details
Setting objectives and performance management can be a daunting and challenging prospect for managers. However, managers can quickly acquire new skills and confidence to become more effective in developing, supporting, coaching and managing the performance of both teams and individuals
More details
We will develop your ability to create a positive, unified working environment, anticipate difficult situations and control them when they arise. It is what people do that counts; the results they achieve that matter; and quality leadership makes the difference.
More details
With an increase in dispersed teams, managers face new challenges in working with their teams from a distance. This course is focused on building and sustaining high performance in a remote team setting. Identify your current remote management practices and learn how to apply tried and tested techniques in the new context of remote management.
More details
“If you only knew what you already know.” Best practice modelling is a swift and powerful way of enabling an organisation to reproduce success. We call this the ‘BluePrint’, the ideal pattern of behaviours, tactics and strategies most likely to give a successful result in a specific role.
More details
Coaching is highly effective both as a tool to improve effectiveness and productivity and also to help staff deal with workload pressure and stress. Advances made under coaching tend to have a more profound and long-lasting impact than in other development methods.
More details
Coaching is the single most important method which managers can use to increase the ability and productivity of their staff. Unfortunately, many managers don’t do nearly enough of it. Some avoid coaching because they are nervous of its consequences. Others simply don’t know how to go about it. This highly practical and participative programme can resolve both these issues.
More details
Productive sales people are hard to find. Skills development and motivation are the only ways to maintain continuous success. We will show you how to: keep your under-achiever focused, get your new recruit producing fast and keep your ‘stars’ performing.
More details
Increasingly, line managers, used to managing in house teams, find they have a contract manager role, with responsibilities for managing external suppliers. This course equips them with the relevant confidence and competence.
More details
“I don’t have time” is a regular complaint. By defining priorities and learning how to say “no” effectively, you will do more than increase your competence: you will enjoy higher job satisfaction, reduced stress and boost your ability to rise above day-to-day events.
More details
We offer a positive and engaging programme style. You will acquire strategies and techniques that are easy to use, difficult to forget and proven to produce results.
