Introduction
Unless teams are highly mature, they can often benefit from a skilled facilitator to help them achieve their aims. 

Facilitation is about ensuring the ‘wheels turn smoothly'. A team or meeting will normally get a result eventually, a facilitator enables them to get there faster and more easily.

Typical Objectives

	Providing an unbiased ‘chairperson’ to ensure all opinions are voiced and heard
	Using skilled questioning and other techniques (e.g. Nancy Kline ‘Thinking Time’) to bring hidden issues to the surface for exploration where appropriate
	Exercising flexibility to achieve outcomes, as opposed to rigidly sticking to agendas
	Providing a common language to aid perception, agreement and actions

Sample Programme
We have also helped foster relationships and develop partnerships between clients, suppliers and dealerships. Alternatively, we are frequently asked to transfer these skills ‘in-house’.

The outline programme below is based upon a facilitated event for a dysfunctional senior team.

Outline

	Sharing, and clarification, of outcomes
	Agreeing a process for reaching agreed actions (for example: a decision-making process)
	Exploring any issues which may be stopping the team from being as effective as possible
	Facilitated discussions of agenda items using process, where appropriate
	Using various methods to problem solve/brain storm solutions/resolve issues
	Agreeing and noting actions to carry forward

Satisfaction
Rating
2007

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Return on Investment